Terms & Conditions
1. Eligibility
Participants must be valid students who have successfully completed a 10-day Vipassana course to avail of this service.
2. Bus Seva Registration Number
The Bus Seva Registration Number is essential for boarding the bus. If you have not received your Bus Seva Registration Number, your Bus Seva registration is not considered complete.
3. Age Requirement
No children under the age of 18 years are allowed on the bus.
4. Return Journey
Return buses will depart between 4:45 PM and 5:30 PM, as per traffic planning and operational coordination. Participants must ensure that they reach the designated meeting point as instructed by the Bus Seva team.
5. Refunds
Refunds will be processed only until Thursday, 14 January 2027. NO REFUNDS will be issued after this date.
6. Instructions
Participants must follow the instructions provided by the Bus Seva team and cooperate with the organisers to ensure a smooth and hassle-free journey.
7. Service Changes
Organisers reserve the right to cancel or modify the bus service when required. Participants will be duly informed of any changes in advance via email or other communication channels.
8. Confirmation Number
Sadhaks must carry the confirmation number provided by the Global Vipassana Pagoda (Gorai), beginning with OM/OF, at the time of Registration.
9. Payment Responsibility
All payments for Bus Seva bookings must be made only through the official payment gateway provided on the Metta Travels website or through payment instructions expressly communicated by Metta Travels for an authorised Group Booking.
Metta Travels will not be responsible for any payment made to, or any transaction conducted through, an individual’s personal bank account, UPI ID, wallet, or any other payment method that has not been expressly authorised by Metta Travels.
For authorised Group Bookings, payments may be made through the payment method specifically communicated to the authorised Group Coordinator by Metta Travels. Such payments will be considered valid only when they are made in accordance with the official instructions provided by Metta Travels and are successfully verified by us.
Sadhaks are advised not to make payments to any personal account or UPI ID based solely on messages, calls, or payment requests received from any third party or individual claiming to represent Metta Travels.
10. Agreement
By registering for the bus service, participants agree to abide by these Terms & Conditions and any additional instructions provided by the organisers.
11. Reporting Time
Passengers must report at least 15 minutes before scheduled departure; late arrivals are treated as a "no-show" with no refund eligibility.
The operator, dhamma sevaks (metta travels) and GVP is not responsible for injuries, accidents, or delays caused by traffic, weather, mechanical failure, or force majeure events.
Timings, routes, and vehicle allocations may change without prior notice due to operational or road conditions.
Passengers are responsible for their own personal items, hand baggage, and valuables; the company is not liable for theft or damage.
The booked ticket is non-transferable.