Bus Seva for One Day Mega Course At Global Vipassana Pagoda

Privacy Policy

Last Updated: 1 April 2025

Metta Travels (“Company”, “we”, “us”, or “our”) values your trust. This Privacy Policy outlines how we collect, use, share, and protect your personal and payment-related information when you visit or make a transaction on our website https://mettatravels.in.

1. Information We Collect

When you use our website or make a booking/payment, we may collect the following information:

• Personal Information: Name, email address, phone number, postal address.
• Payment Information: Credit/debit card details, UPI ID, wallet credentials, or net banking information (collected securely via third-party payment gateways).
• Booking Details: Travel dates, destination, preferences, and travel companions.
• Technical Information: IP address, browser type, device information, cookies, and usage logs.

2. How We Use Your Information

• To process your bookings and payments.
• To communicate regarding travel itineraries, confirmations, or customer service.
• To prevent fraudulent transactions and ensure safe payments.
• To improve user experience and site performance.
• To comply with legal obligations and payment gateway audits.

3. Payment Gateway & Data Security

• We do not store or retain any card details or sensitive payment data on our servers.
• All payments are securely processed via trusted PCI-DSS compliant payment gateways such as [Insert Gateway Name].
• These gateways use encryption (SSL/TLS) and tokenization to ensure safe processing of payment data.

4. Sharing of Information

We may share your data with:

• Authorized third-party payment processors.
• Travel partners or service providers (only the minimum required).
• Government or legal authorities if required under applicable laws.

We never sell or rent your personal data.

5. Your Rights

You have the right to:

• Access or correct your personal information.
• Withdraw consent at any time (note: this may affect your ability to use our services).
• Request deletion of your data, subject to applicable record retention laws.

6. Cookies & Tracking

We use cookies to improve your browsing experience and for analytics. You may disable cookies via your browser settings, but certain site functions may not work properly.

7. Data Retention

We retain your data as long as necessary for:

• Completing your bookings,
• Legal compliance,
• Resolving disputes, and
• Fraud prevention.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy:

Metta Travels
Email: tejashweta@gmail.com
Phone: 9136409757
Website: https://mettatravels.in